New Data on Smiling
Smile and the whole world smiles with you! Weep and you weep
alone.
We have
all heard that adage countless times. Nevertheless, as I walk through the
corridors of business organizations, enter meetings that are about to begin,
embark on various modes of transportation and even engage with the host or
hostess in a restaurant, I rarely see people smiling. Fortunately, they
are not weeping either! More likely, they are deep in thought…even
frowning.
Maybe I
see smiling more often if one employee is telling another to have a great
vacation – or to enjoy the holiday weekend. That said, it did make me
think about the Thanksgiving holiday weekend and how we send off the people at
Makovsky and what we convey to each other as we express good thoughts. But
even more broadly, what we as individuals communicate, wordlessly, in the
business and professional world, as well as elsewhere. My overall feeling
is that we are just not consistently conscious of smiling and the benefits it
brings to ourselves and others, otherwise we would do it more often.
So I was
intrigued by a study — “Grin and Bear It: The Influence of ManipulatedFacial Expression on the Stress Response”
— which found that forcing yourself to smile reduces stress. According to
two researchers at the University of Kansas, the heart rates of people
tested recovering from stress were 7% slower, if they gripped a pair of
chopsticks in their teeth in such a way as to force themselves to smile.
All of
this may sound a bit bizarre, but while the researchers acknowledge that “the
generalizability of their findings is questionable given the artificiality of
the setting,” they also contend that the study shows there are physiological
and psychological benefits from maintaining a positive facial expression during
stress.
Even
without this study, common sense tells us that smiling at others invites them
in. You will get more from them, if they feel good about the
encounter. Smiling fosters positivity. Smiling reflects well
on you. It ignites others to return the smile, and thereby think
positively also. We are now on a positive keel. De-stressed! We
are way up there! Not at bottom. Happy Thanksgiving!
Labels: communications, Makovsky, Public Relations
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